Technical Sales Manager

Switzerland, Basel
Switzerland, Visp

Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

This is a senior role within the Mammalian Technical Sales Team to support the continuing growth of Lonza Biologics, primarily supporting our site in Switzerland but also sites in the UK, Spain, the US, Singapore and China.

Key responsibilities:

  • Supports Heads of Proposals with multi-technology; multi-phase, multi-site complex proposals.

  • Attend or lead new customer site meetings (some off site meetings may also be required).

  • Act as a consultant to help customers select the best possible services for their needs.

  • Support the management and enhancement of the CPQ software system and develop the governance and surrounding processes.

  • Responsible for the translation of Customer needs into project scope, timelines, costs (including CAPEX), quotations and pricing by coordinating and working with multiple technical, operational and commercial groups.

  • Partner with commercial development and sales to provide technical expertise in customer discussions on new business.

  • Generate technical project strategies to assist the customer in achieving their CMC timelines through pre-clinical and commercialization.

  • Sell the Lonza Value Proposition and proposal to the customer, including technical elements (not expected to be an SME).

  • Accurately transcribe proposals into asset, resource and financial planning systems as appropriate.

Key requirements:

  • Experience of program / project management within a scientific environment.

  • Strong interpersonal, supervisory and communication skills appropriate to a matrix environment.

  • Proven persuasive communication skills in a scientific and technical environment.

  • Attention to detail; self-motivation with strong organization, communication (written and verbal) and computer skills (expertise with MS Project, Excel, PowerPoint, Word, database-based applications).

  • Diplomacy, negotiation skills, independent work skills, strong work ethic.

  • Ability to manage multiple priorities in a fast paced, pressured environment.

  • Customer facing experience.

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

Reference: R33662
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